How do I get the RIGHT Testimonials?

Posted by on Jun 9, 2015 in Customer Service, Strategy | No Comments

We often get asked “how do I secure testimonials and references from our clients?” Testimonials are a great way to showcase your authority within your industry, as well as showing how great your past clients think you are at delivering your product or service. This can include the experience that you gave your client, the […]

Are you stuck in a rut?

Posted by on Mar 26, 2013 in Consistency, CRM, Customer Service, Retention | No Comments

Are you stuck in a ‘new client’ rut? I am approached every day, by individuals and businesses trying to attract a steady stream of new prospects to their product/business/service. They ask me all kinds of questions, like: “Do you think networking is a good idea for me?” “Is print advertising worth doing?” “Do you think […]

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